Porcelain is a refined ceramic, known for its luminous surface, smooth texture, and quiet resilience. Made from a fine, high-fired clay body, it holds its shape with precision while retaining a softness that invites touch. Often described as delicate, porcelain is in fact strong—able to carry light through its thin walls and withstand time with grace. In each piece, you’ll find a trace of the hand that shaped it, the fire that transformed it, and the intention it was made with.

If your piece is in stock, it will be carefully wrapped and sent out the following working day. For made-to-order items, please allow up to three weeks for crafting, glazing, and firing—each piece is made slowly and with intention. You’ll receive a confirmation once your parcel is on its way. If your order is time-sensitive, please get in touch and I’ll do my best to accommodate you.

I’m always happy to create something just for you. Whether it’s a personalised porcelain keepsake, a specific glaze detail, initials, or a variation on an existing piece, I’ll work with you to shape something meaningful. Custom orders typically follow a three-week lead time. If you have a vision, a story, or a moment you’d like to honour, I’d love to hear it.

Holloway + Dillon Shipping & Collection Policy

We currently ship from the UK using Royal Mail. All items are handmade and packed with care, in line with our slow design ethos. Please allow 3–5 working days before dispatch.

UK Standard Delivery
• Flat rate: £3.95 per order
• Tracked Royal Mail service
• Estimated delivery: 2–4 working days from dispatch

International Delivery
• Flat rate from £9.95
• Estimated delivery: 7–14 business days depending on location
• Customers are responsible for any local customs duties or import taxes

Pick Up at Workshop
• Free collection available at workshops and selected events • Choose 'Pick Up at Workshop' at checkout
• We’ll contact you to arrange a convenient collection time.

We appreciate your patience and support for handmade, mindful design. Your keepsake is worth the wait.